No Minimum Order for UK, Ireland, and EU Customers

We're proud to offer no minimum order requirement for customers in the UK, Ireland, and the EU.

For international customers outside these regions, a small minimum order charge may apply depending on your location. Please click here for more details.

Our customers have the flexibility to purchase as few or as many items as they wish and we welcome retailers of all sizes

Yes! Something Different Wholesale delivers to over 70 countries across the UK, Europe and worldwide.

We offer fast, tracked UK and European delivery, with customs duties paid by us on EU orders. For destinations outside the UK and EU, shipping is available by quotation.

Please note: European Zone 1 and Zone 2 rates apply to standard delivery areas only. Remote regions, offshore islands and overseas territories may have different charges or require a delivery quote.

Find out more about delivery to your country:

• UK Delivery Information

• European Delivery Information

• Rest of World Delivery Information

Yes we do! Currently we offer stock feeds and image feeds which are free and easy to download. Please click here to access our feeds page. 

So you can easily plan your stock, we also show our available stock levels on each individual product throughout the website. We recommend using the sort function to sort products by stock level: High to Low and Low to High.

Of course! We are happy for you to use any of the product images on the Something Different Website, but encourage our customers to take their own creative images to fit their needs and stand out.

Please note that our Something Different Logo, any other subsidiary logo and our lifestyle images are copyright to Something Different Wholesale Ltd. and we do not hold high res images of all of our items. If you would like to request a high res image of a specific product, please contact us here.

We are strictly a trade only website and do not sell to the general public.

To purchase with us, you must be a registered company and be purchasing stock to resell and not buying products for personal use.

Click here to register; this will only take a moment!

Registering for a free wholesale account with Something Different Wholesale is quick and easy.

Simply visit our Registration Page and enter your business details to get started.

We supply retailers, online shops and sole traders, with no minimum order for customers in the UK, Ireland and EU.

You do not need a VAT number to register or place an order. During registration, you'll see a checkbox asking “Are you a limited company?” If you tick this box, a VAT number is required. If you don't have one, simply leave the box unticked. Please note that VAT cannot be reclaimed without a valid VAT number, where applicable.

Once registered, you can explore over 4,000 wholesale gifts, home décor and seasonal products, view trade prices and start ordering.

To view our prices, you will need to register your details or sign in to your existing SDW account.

All prices listed on the website are for one item unless otherwise stated.

No Minimum Order for UK, Ireland, and EU Customers

We're proud to offer no minimum order requirement for customers in the UK, Ireland, and the EU.

For international customers outside these regions, a small minimum order charge may apply depending on your location. Please click here for more details.

Our customers have the flexibility to purchase as few or as many items as they wish and we welcome retailers of all sizes.

The simplest way to place an order is via our website.

Our website is easy to use and is updated frequently with new and upcoming products.

You can also place an order via:

• Email - Click Here to get in touch

• Over the phone - +44 01792 940 288

Prices listed on our website do not include VAT.

20% VAT will be added to the order in the shopping basket at checkout stage. As of January 2021 if your invoice address is located outside of the UK, you will now be governed by the tax rules of your country. For more information please click here.

The price that you wish to retail your items at depends on your market, your overheads and your competition. However, the general rule is to multiply the wholesale price (excluding VAT) by 2.4.

For example: If you buy an item for £1.25 + VAT then you would expect to sell that item for £2.99. An item priced at £1.66 could be retailed at £3.99. If you are buying in volume and receiving the quantity discounts then you will be making a greater profit by following the same general rule.

Inner and carton quantities show how products are packed:

• Inner quantity: The number of units packed together in a smaller box.

• Carton quantity: The total number of units in a full carton.

At Something Different Wholesale, ordering a quantity of 1 means one individual product, unless it's sold as a set or in multiples.

Some products must be purchased in multiples, such as 6 or 10. Where this applies, the product page will display “Purchase in multiples of 6”, for example, and the Add to Basket quantity selector will increase in multiples of 6.

You don't need to order full cartons. Inner and carton quantities are provided as a reference for retailers who prefer to order in full carton sizes.

We accept all major credit cards and debit cards including Visa, Visa Debit, and Mastercard. We also accept Paypal, Klarna and Clearpay. All online card payments are securely processed by Stripe, a leading global payment provider. Payments can be made online or over the phone. Your payment information is encrypted and never stored by us.

When an order is placed with Something Different Wholesale we take pre-authorisation from your credit or debit card (this is an authorisation from you to take funds from your card). No money is taken from the card at this stage and an order confirmation will be e-mailed to you.

When your order is ready to be dispatched we will send you an e-mail confirming the goods we are sending and the value. If items on your order are out of stock, we will only take payment for the goods we are sending.

We have partnered with Klarna, Clearpay and Billie to offer you even more ways to pay. For full terms and conditions on these payment options, please click the links below.

Klarna: https://www.klarna.com/uk/terms-and-conditions/

Clearpay: https://www.clearpay.co.uk/en-GB/terms-of-service

We frequently offer special promotional codes to help save you money. To apply a code to your order, simply click the purple (+) symbol underneath the items in your basket.

Promo Terms & Conditions:

Promotions cannot be used in conjunction with any other promotional offer.

Times are displayed in GMT/BST and promotions are only valid for the time periods outlined in the promotional messaging. Orders placed outside of these time frames cannot be amended to include the promotion.

Minimum spend requirements (not including VAT) apply unless otherwise stated.

Free gifts are only available whilst stocks last and will be added to orders upon dispatch.

Click here to read our full Terms and Conditions

Something Different Wholesale reserves the right to amend or withdraw promotions at any time.

Credit notes are not automatically deducted from your order total.

If you would like to use a credit note with your order, please specify this in the Additional Notes section of the online basket. We will adjust the total manually before taking payment. Alternatively please contact our customer service team on 01792 940 288. Please note we only keep credit notes active for 3 months.

To report damages and missing items please visit our Returns Policy Page here;

Damages and incorrect items must be reported within 5 days of receiving your order.

Please click here for full details of our delivery options.

HOW QUICKLY DO YOU DISPATCH ORDERS?

For UK orders:

All orders placed before 1pm (UK time, Monday to Friday, excluding Bank Holidays) are dispatched the same working day.

Orders placed after 1pm will be dispatched the next working day.

For EU and international orders:

All orders placed before 1pm (UK time, Monday to Friday, excluding Bank Holidays) are dispatched the same working day.

Orders placed after 1pm will be dispatched the next working day.

WHEN WILL I RECEIVE MY ORDER?

Our standard delivery time to orders in the UK is 4 days. Premium options are available.

Please click here for full delivery details including international delivery times. Delivery dates can be selected at the checkout stage.

WHAT COURIERS DO YOU USE?

At Something Different, we are committed to providing fast, reliable delivery services at the best possible prices. We take pride in the strong, long-standing relationships we have built with our courier partners.

UK Deliveries

All UK parcels are shipped via our trusted courier partner, DPD. Once your order has been dispatched and handed over to DPD, you will receive tracking details directly from them, allowing you to monitor your delivery every step of the way.

International Deliveries

For deliveries outside the UK including Ireland, we use DPD, ensuring your order is handled with care and efficiency. All necessary commercial and customs paperwork is provided to help facilitate smooth delivery. International Customers (outside the UK & EU): Please note that any customs duties, import taxes or handling fees are the buyer’s responsibility and are not included in our prices or shipping costs.

EU Deliveries & Customs Information

All commercial and customs paperwork is provided and we cover all duties and custom charges. For full information on parcels to the EU please click here

CAN YOU SEND MY ORDER TO AN AMAZON FULFILMENT CENTRE?

Yes we can, for UK centres.

When you reach the delivery section of the checkout simply choose the Amazon Fulfilment Centre option and follow the instructions.

Once your order is placed we will contact you to request the fulfilment centre address.

We also offer a service to add an Amazon label to each individual product for £0.25p per product. You can select this within our Amazon delivery option.

DO YOU DROPSHIP?

Yes! We offer a dropship service via our website Something Different Connect. However, this service is only available to customers in the UK. To find out more, please visit the Something Different Connect website.

WHERE DO I VIEW NEW PRODUCTS?

Our website is updated continuously, so it is worth checking the website regularly to see what is new and back in stock.

You can also view our latest product ranges in our catalogue. There you will find special videos and imagery designed to give you a close-up look at our products – all from the comfort of your home or office!

WHEN WILL _____ BE IN STOCK?

Many products on our website feature convenient 'Stock Due' dates. To view, simply sign into your SDW account and look for the grey due date under the desired product.

We also encourage users to click the orange 'Notify' button to be emailed as soon as the product is available to order.

Please note that stock due sates are approximate and are subject to change.

WHAT HAPPENS IF MY ITEMS ARE OUT OF STOCK?

Our website is updated frequently and we do our best to make sure that any items featured are in stock and available to purchase. If there is a product on your order that becomes out of stock, the product will be removed and you will not be charged. Your email address will be added to an automated 'notify me when in stock' message so you will be the first to hear when the product is back in stock and available to order.

WILL YOU PUT MY OUT OF STOCKS ON A BACK ORDER?

If you wish to place a back order for an item, we require a minimum value of £50 for that particular line.

Once the stock is available we will automatically send this out at the earliest opportunity and take payment from your previously used payment method. We regret that we cannot take any back orders for single out of stock lines under £50.

DO YOU OFFER LIVE STOCK FEEDS?

Yes we do! Currently we offer stock feeds and image feeds which are free and easy to download. Please click here to access our feeds page. 

So you can easily plan your stock, we also show our available stock levels on each individual product throughout the website. We recommend using the sort function to sort products by stock level: High to Low and Low to High.

CAN I USE YOUR DESIGNS TO MAKE MY OWN PRODUCTS?

No. All designs are the intellectual property of Something Different Wholesale and may not be copied, reproduced, or used to create new products without our written permission.

ARE YOUR WEIGHTS/MEASUREMENTS ACCURATE?

Please note that all weights and measurements on the website are approximate. Some of our items are made from natural materials so will vary slightly in size and weight from the product in the photograph. Weights are shown in grams and dimensions are shown in centimetres.

OIL BURNER AND CANDLE SAFETY INFORMATION

At Something Different, we supply a large variety of candle holders and oil burners. All of our products come with the standard safety warnings that we advise our customers to follow at all times.

We have also put together the following safety information regarding the use of these products:

The following information should always be followed when using a candle holder or oil burner product. Never leave a burning candle unattended. Burn out of the reach of children and pets. Always place a burning candle/oil burner on a suitable surface away from flammable objects. Extinguish candles with a candle snuffer, do not blow them out. Never use water to extinguish a candle. Always read and follow the manufacturer's instructions on candles. Remove all packaging before use. Do not allow hot wax to come into contact with skin. Always use a standard tea light candle for all oil burner products. Please take care when moving an oil burner/ candle holder as these may get hot while in use. Leave sufficient time for the product to cool down. Always ensure the oil is diluted before using with an oil burner. Not all oil burners are suitable for wax melt products. Candles for hanging or outdoor use should be carefully secured at all times.

CAN I USE YOUR IMAGES?

Of course! We are happy for you to use any of the product images on the Something Different Website, but encourage our customers to take their own creative images to fit their needs and stand out.

Please note that our Something Different Logo, any other subsidiary logo and our lifestyle images are copyright to Something Different Wholesale Ltd. and we do not hold high res images of all of our items. If you would like to request a high res image of a specific product, please contact us here.

DO YOU ATTEND TRADESHOWS?

Yes! Something Different Wholesale will be attending Ambiente in Frankfurt from 29th January - 2nd February 2027.

Keep an eye on our website for updates as the event approaches — we’d love to see you there!

In the meantime, to see our latest ranges and collections please visit the Inspire Me section of our website and also our Catalogue. You can also visit our YouTube channel for further product videos and information.

DO YOU OFFER EXCLUSIVITY?

Unfortunately, we are unable to offer exclusivity to our customers.

Due to our ever-changing product catalogue and large customer base across the UK, Europe and Worldwide, exclusivity is not something that we are able to offer.

Bespoke designs: If you are interested in discussing possible bespoke designs with our team, please email: [email protected]

Bespoke designs are subject to minimum order quantities.

ARE YOUR PRODUCTS AVAILABLE TO ORDER ON ANY B2B MARKETPLACES?

Yes, we want you to be able to orders our products wherever is most convenient for you. Our products are available on the wholesale B2B marketplaces Faire, Ankorstore and Creoate.

WHAT ARE YOUR BUSINESS ETHICS?

As an international supplier of giftware to retailers all across the world, we recognise our responsibility to monitor and continuously improve our supply chain to ensure that all of our products are manufactured in factories that support workers and respect their human rights.

Our suppliers are required to complete a questionnaire prior to working with us to acknowledge their agreement to comply with our standards as listed in our Ethical Trading Policy.

Our sourcing agents or buyers act on our behalf to monitor the factories in our supply chain through periodic and unannounced visits to ensure they remain compliant.

Read our full Ethical Trading Policy here.

REGISTERING FOR OUR EMAIL NEWSLETTERS

When you create an account with us, you’ll have the option to sign up for our email newsletter.

Our newsletter is a great way to stay updated on:

• New product launches
• Special offers and promotions
• Website news and updates

Didn’t sign up at account creation?

• No problem! You can subscribe anytime by clicking here.

Already subscribed?

• You can update your preferences to choose what kind of content you’d like to receive by clicking here.

Want to unsubscribe?

You can opt out at any time by;

• Clicking the "Unsubscribe" link at the bottom of any of our emails
• Contacting our Customer Care team here.

For full details of subscribing and unsubscribing from our email newsletter, please read our privacy policy.